Communication Skills for Public Servants

Course Code: PSE-205 Program: GovSphere Academy: Citizen-Centered Service Excellence This course develops the communication skills public servants need to interact clearly, respectfully, confidently, and professionally with citizens, colleagues, stakeholders, supervisors, and partner institutions. It focuses on practical communication in government environments, including service communication, internal coordination, written communication, difficult conversations, and public-facing professionalism. The course […]

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